“Thankfully, perseverance is a good substitute for talent.” — Steve Martin James Dyson, founder of the company that bears his name, is fond of failure. That may seem odd considering the fact he’s upended multiple product… Read More ›
Month: November 2012
Lost (And Found) in Translation
Client: Should we translate our New Hire docs into Spanish? Me: Do you have Spanish-speaking workers? Client: Yes. Me: How many? Client: 80. Give or take. Me: What language do they prefer. Client: Spanish. Me: And what was the… Read More ›
Big Green Signs
When I began driving at 16, I received some sage advice from my older brother. He had a solid year of experience dominating motor vehicles at that point, so his wisdom was appreciated. “When you drive into… Read More ›
Why Obama Won the Election, How Reagan Foresaw El Futuro, and the Universal Truth.
Why did Obama win the election? “Demographics… pure and simple.” That was NBC political wonk Chuck Todd’s four-word answer on Meet The Press this past weekend. Here’s the slightly longer answer: White voters down 2%…. Read More ›
Big 10 Talent Shift: From Gridiron to the Jobsite
Big 10 football stinks. There’s just no other way to say it. Talk to fans from nearly every school and they’re not happy. Michigan’s woes started with the Week 1 smokeshow to Alabama. … Read More ›
The Druck Report: Drucker, The Beatles, and The 6 Questions You Must Ask Your Team.
If The Beatles were in middle management, their classic tune, Let It Be, would have sounded like this: When I find myself in times of insolvency, Peter Drucker comes to me Speaking words of wisdom, let it be… Read More ›
Why Customer Satisfaction Incentives Remind Me of Goonies.
My first job out of college was in Customer Service for a national homebuilder. I had little idea what I was doing. The marching orders were three-fold: Make our homeowners happy. When in doubt, use your… Read More ›
